Our Ozcom Technology Group Volunteer Program creates opportunities for motivated individuals to develop real technical skills while making a genuine impact. (1-3 days per week) We created this program to support local business and schools while helping individuals gain meaningful, real-world ICT experience in a supervised environment.

Volunteers contribute to day-to-day IT operations, supporting teams with practical tasks and problem-solving . Gain practical, real-world experience working in live network environments, not just theory, but real systems, real users, and real impact.

What You’ll Be Doing:

• Provide onsite ICT support
• Assist with troubleshooting hardware & software issues
• Support users with day-to-day IT needs
• Work with networks, iPads, Laptops, printers, and user accounts
• ICT Documentation and Recording keeping practices
• Device preparation and e-waste asset lifecycle tasks
• Gain exposure to real systems used in business environments

What You’ll Gain:

• Provide onsite ICT support
• Real-world experience in live network environments
• Hands-on exposure to Microsoft 365, networking, and school systems
• Build confidence working with real users and real issues
• Develop communication and problem-solving skills
• Strengthen your resume with practical industry experience
• Opportunity for paid roles or pathways into IT support with us.

Who is this for:

• Students, graduates, or career changers in IT
• Anyone looking to gain practical, hands-on experience
• Passionate individuals who enjoy technology and helping others
• Reliable, professional, and eager to learn

Program Details:

• 1–3 days per week (flexible)
• Onsite placement in HQ office or local clientele
• Supervised, supportive environment
• Structured to align with real ICT support delivery models